We have not put up our prices due to the recent Royal Mail price increase but have changed some of our terms and conditions, particularly to all overseas orders (Please see below)
We will endeavour to send you order hassle free, with good service.
Postage & Packing within the UK , Highlands & Islands, Channel Islands.
We have no minimum order, but orders up to £20 incur a postage cost of £3.00
All orders over £20.00 are postage FREE to the UK ONLY
All orders are usually sent within 3 working days.
European Postage & Packing
If you are from outside of the UK, We have in initially charged you £10.00 , but if it is less, we will refund you the difference. if it is more we will email you. This is for a tracked and signed for package.
Worldwide Postage & Packing
If you are from outside of the UK, We have in initially charged you £10.00 , but if it is less, we will reund you the difference. if it is more we will email you. This is for a tracked and signed for package.
Please note we can not be held responsible for delays caused by Royal Mail. Orders 'lost in the Post' are normally very rare, however if this does occur we will replace items ( after the statutory time limit set by the post office) where possible, otherwise a refund or replacement will be offered.
Returns and exchanges
We will replace faulty or damaged items sent, if you email to telephone us within 7 days of receipt. We try not to make mistakes, but very occasionally this happens, and we will do all we can to sort them out.
Refunds for unwanted goods will be given, minus the postage charges, on receipt of returned goods in a re-saleable condition.
We do endeavour to update the website as quickly as we can to mark items out of stock if not available. Occasionally it may be that item is out of stock when you buy it, and we will forward it on as soon as possible to you.
A full refund will be given for faulty or damaged goods.
If you wish to contact us, please email or telephone on 01795 597757.