Terms and Conditions

Cookies

We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Payment Methods

We accept all credit cards, and debit cards, through  Paypal.

Postage & Packing within the UK , Highlands & Islands, Channel Islands, 

We have no minimum order but orders up to £30 incur a postage cost of £3.20 2nd class post or £3.85 1st class post.

We will endeavour to send your order hassle free, with good service.

All orders over £30.00 are postage FREE to the UK ONLY

All orders are usually sent within 3 working days.

European Postage & Packing

If you are ordering from Europe, postage and packing is £11.00 This is for a tracked and signed for package shipped by Royal Mail. Due to new EU VAT rules our minimum order for EU countries is now £150. All orders will be charged VAT & Duty on arrival , before delivery.

Worldwide Postage & Packing

If you are ordering from the USA postage is £15.45 Canada is £13.00, Australia is £14.40. This is for a tracked and signed for package.

Please note we can not be held responsible for delays caused by Royal Mail. Orders 'lost in the Post' are normally very rare, however if this does occur we will replace items ( after the statutory time limit set by the post office) where possible, otherwise a refund or replacement will be offered.

Returns and exchanges

We will replace faulty or damaged items sent, if you email to telephone us within 7 days of receipt. We try not to make mistakes, but very occasionally this happens, and we will do all we can to sort them out.

Refunds for unwanted goods will be given, minus the postage charges, on receipt of returned goods in a re-saleable condition.

We do endeavour to update the website as quickly as we can to mark items out of stock if not available. Occasionally it may be that item is out of stock when you buy it, and we will forward it on as soon as possible to you. 

A full refund will be given for faulty or damaged goods.
If you wish to contact us, please email or telephone on 01795 597757